Our Return Policy

We understand that from time to time there is a legitimate reason to return items purchased from our online store. In this event please follow the instructions below.

Items being returned must be packed well so no damage occurs in transit.
Please include a copy of your receipt with a note explaining the reason for the return.
Items being returned should be sent to:

Freedom Factor – Returns
37777 W Juniper Rd
Malta ID 83342

A refund will be issued to the original form of payment for the returned items. You will be responsible for shipping costs both ways.
Items must be returned within 90 days of purchase.

Defective or Damaged Items

If you receive defective or damaged items please notify us immediately via email jeremy@freedomfactor.org and we will replace the items at no additional cost to you.

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